Automation

Automate Customer Inquiry Processing

80% of your customer questions are routine. Let AI answer instantly while your team handles what matters

Cost of Manual Processing

A typical business wastes hours answering the same questions

Routine questions/month

200+

"What are your hours?" "How much?" "Can I book?" ...

Time per answer

3-5 мин

Read, find answer, type, send

Routine work/month

10-17 ч

A full workday wasted on repetitive tasks

Salary (admin)

~60 000₽

per month in Russia

Cost of 10-17h work

~15 000₽

Just answering "What are your hours?" on repeat

The Real Problem

Queue

While one customer waits for an answer, three others give up. Customers leave.

What Chatika Automates

Chatika handles 80% of inquiries automatically, saving humans for complex cases

80%

FAQ

Fully automated

15% Booking & Leads

Auto with verification

5% Complex Cases

Hand off to agent

Frequently Asked

  • Business hours
  • Pricing & services
  • Location, parking
  • Preparation info

Booking & Leads

  • Book appointment
  • Collect contacts
  • Qualify leads
  • Send to CRM

Complex Requests

  • Complaints
  • Special requests
  • Consultations
  • Hand off to agent

Results of Automation

What your business gains

<2 sec

Instant response instead of 15-min wait. Customers never see the queue.

80% Automated

Only 20% need human touch. Everything else is handled by AI.

24/7 No Overtime

Night and weekend inquiries handled automatically. No missed leads.

Zero Burnout

Your team focuses on what matters: complex cases, relationships, strategy.

How to Set It Up

Ready in 8 minutes

1

Upload Knowledge Base

3 min

FAQ, service descriptions, pricing, prep notes — everything customers ask about

2

Chatika Learns

2 min

Our AI reads your knowledge base and gets ready to answer like your best employee

3

Add to Your Website

3 min

One snippet of code. Customize colors, welcome message, and you're live

See What Customers Ask

Analytics dashboard shows what customers want to know

Top Questions

See the most asked questions. Understand what matters most to your customers.

Knowledge Gaps

When the bot can't answer, you see the gap. Add the answer and improve over time.

Trends

Spot seasonal patterns and emerging customer needs. Plan marketing based on real demand.

Export

Export to CSV or sync with your CRM. All leads flow automatically into your system.

Common Questions

From 8 minutes to an hour. Simple FAQ takes 8 minutes. Larger knowledge bases import in minutes and train automatically.

We integrate with Bitrix24, Yclients, Google Analytics, and others. Custom integrations via API and Zapier.

Yes. All data is encrypted, GDPR-compliant, and stored securely. You control what the bot sees. Contacts stay in your system.

Rarely. If unsure, it hands off to an agent. You see gaps in the dashboard and can train the bot better.

Free first month. Then from $49/month. Exact pricing depends on your volume. See the pricing section or contact us.

Day one: less team work. Week one: accurate metrics. Month one: measurable savings and better customer experience.

Ready to automate inquiries?

Start free. No credit card. No hidden fees. 8 minutes to your first bot.

Start for Free

Questions? Contact us—we help with setup