Patient writes in chat → selects specialist and time → gets confirmation. No calls, no waiting, no receptionist needed.
Three reasons patients abandon online appointment forms
50% of users abandon forms halfway through. An overloaded form is a lost patient.
Patient can't see available specialists and times. Unsure if booking went through. Leaves for competitors.
Patient must search for specialist info themselves. Chat helps choose the right doctor in 30 seconds.
Chat solves all three problems — interactivity, instant feedback, and smart doctor selection.
Five steps from patient to confirmed appointment
Opens chat on your clinic's website and types: "I want to book with a dermatologist"
Chatika offers a list of all dermatologists with ratings and specializations
Clicks on doctor, sees availability for the week, chooses convenient time
Asks for phone and name, sends confirmation and link to doctor's profile
Appointment automatically appears in your calendar, CRM, and/or medical system. No manual entry.
| Availability | Chatika | Form | Phone |
|---|---|---|---|
| Availability | 24/7 | 24/7 | Business hours |
| Conversion | High (+22%) | Medium (-15%) | High |
| Personalization | Yes | No | Yes |
| Scalability | Unlimited | Unlimited | 1 call |
| Cost | Fixed | Free | Salary |
increase in bookings
avg booking time
automation
Chatika integrates with any clinic management system
Google Calendar
CRM Systems
Medical Systems
1С
Yclients
DIKIDI
Webhook
Just name and phone number. Chatika collects minimal data for quick booking. Additional information can be gathered at check-in.
The bot syncs with your scheduling system in real-time — Google Calendar, medical system, Yclients, or via API. Schedules always up to date.
Bot offers a custom request option. It routes this message to your receptionist with full conversation context.
Via SMS, WhatsApp or email — your choice. Chatika sends automatic confirmation with clinic address, doctor name, and 24-hour reminder.
Unlimited. Chatika scales to handle simultaneous patient requests. One chatbot handles all doctors in your system.
Chat booking is included in standard Chatika plans (from $49/month). No extra charge for this feature. One service, all features.